Paraiso Jewels is a manufacturer, wholesale, and retailer of handcrafted jewellery based in Jaipur, Rajasthan, India. We specialise in gemstone jewellery, sterling silver jewellery, Victorian jewellery, gold jewellery, and fashion jewellery, all made by skilled artisans in our own workshop..

Our workshop and store are located at: Opposite Dhanwantri Hospital, New Sanganer Road, Mansarovar Sector 6, 302020 Jaipur, Rajasthan, India. You can also find us on the map here.

Yes! You are welcome to visit our showroom in Jaipur. Please call or WhatsApp us at 9314254223 in advance to ensure someone is available to assist you.

Simply browse our collections, add items to your cart, and checkout online. For custom, bulk, or wholesale orders, you can also contact us directly at info@paraisojewels.com or WhatsApp 9314254223.

We accept all major credit and debit cards, UPI, net banking, and PayPal for international orders. All transactions are secured and encrypted.

Yes! We love creating custom pieces. Contact us at info@paraisojewels.com with your design idea, gemstone preference, and budget, and we will send you a quote. Please note that custom orders are non-refundable.

Absolutely. We are a manufacturer and wholesaler and welcome trade and bulk orders. Please visit our Wholesale Jewellery page or email us at info@paraisojewels.com with your requirements.

Order modifications or cancellations can only be made before the order is dispatched. Please contact us immediately at info@paraisojewels.com or WhatsApp 9314254223 if you need to make changes.

Yes, all orders within India ship free of charge with no minimum order value required.

Standard shipping takes 25–30 business days. Express shipping takes 7–10 business days. Express shipping charges are shown at checkout.

Yes, we ship worldwide. International orders require a minimum order value of USD $1,000 per shipment. Customs duties and import taxes are the buyer's responsibility. Delivery takes 10–20 business days depending on the destination. See our Shipping Policy for full details.

Contact us immediately at info@paraisojewels.com or WhatsApp 9314254223. Address changes can only be made before the order is dispatched. Once shipped, we are unable to redirect a parcel. Orders returned due to an incorrect address will incur re-shipping charges.

Once your order is dispatched, you will receive a tracking number by email. You can use this to track your shipment with the carrier. If you have not received tracking details, please contact us at info@paraisojewels.com.

We accept returns within 7 days of delivery for items that are damaged, defective, or incorrectly shipped. Items must be unused, unworn, and in original packaging. Custom-made and sale items are non-refundable. See our full Returns Policy for details.

Email us at info@paraisojewels.com with your order number and photos of the item within 7 days of delivery. We will review and send you return instructions within 48 hours.

Refunds are processed within 7–10 business days of us receiving the returned item in its original condition.

Yes, we use genuine, ethically sourced gemstones. Gemstone lab certificates are available on request for select pieces. We do not sell synthetic stones without clear disclosure.

Yes, our gold jewellery is BIS Hallmarked where applicable, in compliance with Bureau of Indian Standards quality norms.

Store pieces in a dry, cool place away from direct sunlight. Avoid contact with perfumes, water, and chemicals. Clean gently with a soft, dry cloth. Each order includes a care card with specific instructions for your piece.

Email us at info@paraisojewels.com with your order number and clear photos within 7 days of receiving your order. We respond within 24–48 hours and will resolve the issue promptly.

You can reach us by:

📧 Email: info@paraisojewels.com
📞 Phone / WhatsApp: 9314254223
📍 Visit: Opposite Dhanwantri Hospital, New Sanganer Road, Mansarovar Sector 6, 302020 Jaipur, Rajasthan, India

We typically respond within 24–48 hours.