1. General

These Terms govern your access to and use of the Paraiso Jewels website, and your purchase of any products offered through it. By using this site, you confirm that you are at least 18 years of age, or that you are doing so with the consent and supervision of a parent or legal guardian. Paraiso Jewels reserves the right to update these Terms at any time without prior notice. Continued use of the website following any such update constitutes your acceptance of the revised Terms.

2. Products

All jewellery items sold by Paraiso Jewels are handcrafted and may exhibit slight variations in colour due to the brightness and resolution of your screen compared with the images shown on our website. Such variations are a natural characteristic of artisan jewellery and are not considered defects. We take care to represent our products as accurately as possible; however, we cannot guarantee that every device display will render the true colour of an item with complete accuracy.

3. Pricing and Payment

All prices are listed in the applicable currency and are inclusive of applicable taxes unless stated otherwise. Paraiso Jewels reserves the right to revise prices at any time without prior notice. Payment must be made in full at the time of purchase, using any of the payment methods displayed at checkout. All transactions are processed through secure, encrypted payment gateways, and we do not store your financial information.

4. Orders and Acceptance

Placing an order on our website constitutes an offer to purchase the selected products. Your order is confirmed only upon receipt of our order confirmation email. Paraiso Jewels reserves the right to refuse or cancel any order at its discretion, including where a product is out of stock, an error appears in the product description or pricing, or fraudulent activity is suspected. In any such case, you will be notified promptly and any amount charged will be refunded in full.

5. Shipping and Delivery

Paraiso Jewels ships to addresses within India and internationally, subject to our applicable shipping terms. Estimated delivery timelines shown at checkout are approximate only; we are not responsible for delays caused by customs clearance, courier partners, or circumstances beyond our reasonable control. Risk of loss and title to the products pass to you upon delivery to the carrier. Please refer to our Shipping Policy for full details.

6. Returns and Exchanges

We want you to love your Paraiso Jewels purchase. If you are not fully satisfied, please refer to our Return Policy for information on eligible returns and exchanges. Items must be returned unworn, in their original condition, with all original packaging intact. Customised or personalised items are non-refundable unless they arrive damaged or defective.

7. Jewellery Care

To preserve the quality and longevity of your Paraiso Jewels pieces, please follow the care instructions provided with your purchase and available on our Jewellery Care page. Paraiso Jewels is not liable for damage arising from improper care, exposure to harsh chemicals, or ordinary wear and tear.

8. Intellectual Property

All content on this website, including, without limitation, images, text, designs, logos, product descriptions, and graphics, is the exclusive property of Paraiso Jewels and is protected under applicable copyright, trademark, and other intellectual property laws. No part of this content may be reproduced, distributed, modified, or otherwise used without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, Paraiso Jewels shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or your purchase of our products. Our total liability to you for any claim arising out of or in connection with a purchase shall not exceed the amount paid for the product giving rise to that claim.

10. Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our website, you consent to the collection and use of your data as described therein.

11. Electronic Communications

By using this website and placing an order, you consent to receive communications from us electronically, including order confirmations, policy updates, and any notices required by law. You agree that such electronic communications satisfy any requirement that they be provided to you in writing.

12. Entire Agreement and Severability

These Terms, together with the policies referenced herein, constitute the entire agreement between you and Paraiso Jewels regarding your use of this website and purchase of our products. If any provision of these Terms is held invalid or unenforceable, that provision shall be limited or removed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in India.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us. We are happy to assist you.

Thank you for choosing Paraiso Jewels. We are committed to providing you with beautiful, ethically crafted jewellery and an exceptional shopping experience.